Privacy Policy
Last Updated: July 16, 2025
Welcome to Social Synapse. This Privacy Policy explains how we collect, use, and protect your personal information when you use our application and services.
Account Information
- We do not store Instagram credentials. Authentication is handled through Instagram's official authentication process
- Email address and basic profile information
Instagram Content
- Posts, captions, and media you choose to process through our service
- Audio content for transcription purposes
Usage Data
- Interaction with our application
- Performance data and error reports
- To provide and maintain our service
- To process and analyze Instagram content as requested
- To improve our AI models and service functionality
- To communicate with you about your account
We commit to never engaging in the following prohibited practices with any Platform Data (information received from Instagram/Meta):
- No Discrimination: We will never process Platform Data to discriminate or encourage discrimination based on personal attributes including race, ethnicity, color, national origin, religion, age, sex, sexual orientation, gender identity, family status, disability, medical or genetic condition, or any other protected category.
- No Eligibility Determinations: We will never use Platform Data to make eligibility determinations about people, including for housing, employment, insurance, education opportunities, credit, government benefits, or immigration status.
- No Surveillance: We will never process Platform Data to perform, facilitate, or provide tools for surveillance, including processing data about people, places, or events for law enforcement or national security purposes.
- No Selling or Purchasing Data: We will never sell, license, or purchase Platform Data.
- No Unauthorized Profiling: We will never process Platform Data without valid user consent to build or augment user profiles.
- No Reverse Engineering: We will never attempt to decode, circumvent, re-identify, de-anonymize, unscramble, unencrypt, or reverse hash/engineer Platform Data.
We implement appropriate security measures to protect your personal information. Data is stored in secure cloud environments with encryption in transit and at rest.
Instagram Authentication
Our authentication process works as follows:
- We use Instagram's official OAuth authentication flow
- You authenticate directly with Instagram's authentication system
- Instagram provides us with an authentication code that we use to access only the information you've authorized
- We never see, store, or have access to your Instagram password
Our application integrates with:
- Instagram API (Meta Platforms)
- AI processing services
- Cloud storage providers
All third parties are required to respect the security of your data.
In the event we receive requests from public authorities or government agencies for user data, we implement the following policies:
- Required review of legality: We verify all public authority requests are legitimate and legally valid before responding. This includes confirming the request comes from an actual government authority, verifying the legal basis cited in the request, and ensuring proper documentation is provided.
- Data minimization: We only disclose the minimum information necessary to comply with valid legal requests. Since we only collect limited user data (posts and comments) and delete chats after 15 minutes, we have minimal historical data to provide.
- Documentation: We maintain records of all public authority requests, our responses, and the legal reasoning behind our decisions.
You have the right to request deletion of your personal data, including Platform Data we've received from Instagram. Here's how we handle data deletion:
Automatic Deletion
- Chat data is automatically deleted after 15 minutes.
- Cached data is periodically purged from our systems.
User-Requested Deletion
- You can request complete deletion of your account and associated data through your account settings or by contacting us.
- Upon receiving a deletion request, we will delete all your data within 30 days.
- We will also direct any Service Providers to delete your data.
How to Request Data Deletion
To request deletion of your data, you can:
- Use the "Delete My Data" option in your account settings
- Email your request to adityagaur851@gmail.com
- We'll confirm your request within 7 days and complete the deletion within 30 days
You can:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent for processing
- Export your data in a portable format
We may update this policy periodically. We will notify you of any significant changes by email or through the application.
If you have questions about this Privacy Policy, please contact us at: